HOW IT WORKS

E X Q U I S I T E   T A I L O R I N G  ,  M A D E   E A S Y 

We make everything in London made to measure (made to your exact measurements) or made to order (made to your dress size), with complimentary UK shipping.  

If you would like to try a sample before you buy, you can book an appointment at our studio. Contact us here to book an appointment. 

C U S T O M I S I N G

We work very differently to a typical stockist as we make every piece to measure or to order, especially for you. This means we are able to offer design customisations on our pieces and you can also swap the fabric too. Just let us know what you have in mind!

I N T E R N A T I O N A L   O R D E R S 

F A B R I C S   

We are obsessed with the movement and feel of fabric and only work with luxe fabric that not only drapes beautifully but is comfortable and wearable.  Everything we design has been tested in terms of wearability, to ensure it looks fresh morning 'til evening.

We offer a free fabric swatch service for our garments so you can test the quality of the fabric yourself – just let us know what styles you are interested in and we'll send you the fabric swatches in the post, free of charge. 

B R I D A L  

S T E P   B Y   S T E P   P R O C E S S 

I've chosen my dress, what happens next?

STEP 1 - MEASUREMENTS

If you are a UK based customer and can visit the studio, we can take your measurements there. These appointments last 30 minutes. If you have had a second appointment and we have time we will normally take your measurements to save you the trouble of having to come back! 

If you are an international customer we will send across a measurements form for you to fill out, using this video as a guide. Please take your measurements carefully as we will make it to the exact specification provided.

During your measurements appointment we will discuss any changes you would like to make to the outfit. Once agreed we will send you your order form. It is super important that you read this through carefully and check you are happy with your measurements as any large fluctuations will require a lot of work and potentially cost to put right. It takes around 5 minutes for you to check you are happy with your measurements and it’s an important purchase so please do take the time to do so. 

STEP 2 - SHELL FITTING

For UK based customers the next stage is a fitting at our seamstresses studio in London around 4-6 weeks ahead of the wedding. The outfit will be 80% finished and ready for final tweaks to fit. Our seamstress will have left the hem raw and unfinished so you can bring your wedding shoes and get the length cut correctly. The cost for this fitting is £150, this includes the cost of the fitting and one set of alterations relating to the fit. Please note if you decide you want to tweak the design in this fitting, we will need to agree a bespoke cost for this. 

We will always send you notes from your fitting, please read these through carefully as we will make the changes using this document.

If you decide you would like a second fitting for reassurance purposes, the cost for this is £120. You can of course decide this once you have been for your first fitting. 

You are not obliged to book a fitting however when it is a made to measure piece we always recommend it to ensure you get the perfect fit. Please note we do not offer “try on” appointments at our studio because if any changes are requested you will need to do a fitting at our seamstresses studio.

STEP 3 - DELIVERY / COLLECTION

Once we have finished everything we will then send your outfit to you, around 2-4 weeks ahead of the wedding. We send via UPS Next Day Delivery fully tracked and insured. If you would prefer to collect your outfit from the studio do let us know. Please be aware your outfit is folded in order to package it up, so it will need a light steam once it arrives with you (instructions on how to care for your dress will be included in the box). 

If you are a rush order, we kindly ask that you either collect your outfit directly from the studio or organise a courier for collection, to avoid any delays in the post. We recommend Proovia or Addison Lee.

P R I C I N G   T R A N S P A R E N C Y 

We are really proud of the fact that we offer a Made in London service for a fraction of the price of many others in the industry, here and around the world. Our fabrics are amongst the most expensive you can buy and our seamstress has been in the industry for decades, working at large fashion houses and for luxury private clients. We have always kept our pricing transparent and fair. Pricing is listed on our website and we always separate out fitting costs rather than baking it into the price, in case a fitting is not required. If you request changes to the design we are flexible and will always work to do this at the lowest possible cost to you.   

Measurement service

Taking your measurements is easy with our video tutorial, or by visiting a local seamstress (usually found at any good dry cleaners). However if you would prefer us to take your measurements we can arrange a measurement appointment. Measurement appointments can be booked as soon as the order has been placed. 

B R I D E S M A I D 

As a business we are committed to being ‘Sartorially Sustainable’ which means our bridesmaid pieces are made to order, to minimise wastage. Here’s how it works:  

1. PLACE YOUR ORDER ONLINE // Tell us your UK dress size - we offer from UK size 6 - 16 but please let us know if you need something smaller or bigger. Our size guide will help you select the size that best matches your measurements. If you are unsure of fit, please visit us in the studio before ordering.

2. YOUR GARMENT IS MADE  // Bridesmaid garments take up to 8-10 weeks  – we will be able to give you an exact delivery date when you order. If you have any questions including production timelines, policies and delivery dates please get in touch

3. DELIVERED TO YOUR DOOR  // Your garment will be delivered to you in a beautiful presentation box and sustainable packaging.

C O N T E M P O R A R Y  +  W E A R A B L E   S I L H O U E T T E S 

Our silhouettes are figure-flattering and are completely different to the structured and traditional styles you find in most bridal stores. Our pieces have been designed to give you confidence to buy online – we work with stretch fabrics that fit around your body as well as designs that are easy to slip on and off.